Self Pickup

• No minimum order needed for To Pay Go down Delivery
• Choose ‘To Pay Go down Delivery’at checkout.
• We send your parcel and you pick up from your Courier center at your own cost.
• We are not allowed on-site shipping Payment
• Orders handed outside the pickup point, no door delivery
• No Cash on Delivery
• Cancellation will attract a standard fee.

Order Dispatch Time

• Orders are dispatched in 1-2 business days.
• For the Bangalore areas, we may use Porter ( charges will be paid by customers)
• Delays due to holidays or server issues are beyond our control.

Estimated Delivery Time

• We use trusted To pay godown couriers, but delivery time is not guaranteed.
• Delays may occur due to:
• Courier capacity by pincode
• Weather, strikes, or other disruptions
• Courier company delays
  • Use Pincode Checker on our product pages or app to estimate time.

Courier & Shipping Charges

• We assign the best to pay go down delivery based on your area.
• Shipping cost is based on total weight(including packaging).
• Charges are shown after dispatching the order based on the pincode and State.
• Final delivery cost may vary slightly, but won’t be refunded or extra charged.

 

Returns & Damaged Packages

• We do accept damaged packages with proper unboxing videos/images
• If returned, we’ll send a free replacement.

Address Matters

Always give a complete and clear address:

• House/Flat No.
• Street/Sector
• Landmark
• Correct Pincode
• Phone number
• Email Id
  • Delivery agents won’t call for missing details. Kindly avoid delay!

 General Shipping Notes

• Once dispatched, the consignment copy will be shared via WhatsApp.
• We don’t manually track parcels. Please use the consignment copy.
• We ship across all serviceable pin codes in India.
• International shipping is currently not available (if applicable).
• Delivery timelines are estimated, not guaranteed.

Delayed or Missed Delivery

• If delivery fails, contact us after the first failed attempt.
• If the wrong address/phone is given, delivery may fail or be delayed.
• If undelivered due to customer error, extra charges will apply for reshipping.